Tickets
Ticket Master List
{% if 'add' in session.get('ticketCategoryPermissions', []) %}
{% endif %}
Add New Ticket Category
| S.No | Category Name | Icon | Priority | {% if 'edit' in session.get('ticketCategoryPermissions', []) %}Status | {% endif %} {% if 'edit' in session.get('ticketCategoryPermissions', []) %}Actions | {% elif 'delete' in session.get('ticketCategoryPermissions', []) %}Actions | {% endif %}|||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| {{snoCount+loop.index}} | {% if each_ticket_category.name %}{{each_ticket_category.name}} | {% else %}- | {% endif %} {% if each_ticket_category.icon %}![]() |
{% endif %}
{{each_ticket_category.priority}} | {% if 'edit' in session.get('ticketCategoryPermissions', []) %}{% if each_ticket_category.status == 1 %} Active {% else %} Deactivate {% endif %} | {% endif %}{% if 'edit' in session.get('ticketCategoryPermissions', []) %} {% endif %} {% if 'delete' in session.get('ticketCategoryPermissions', []) %} {% endif %} |
Update Ticket Category |
{% endfor %}
{% else %}
||||
| No Data Found | |||||||||||
{% if 'add' in session.get('ticketSubCategoryPermissions', []) %}
{% endif %}
Add New Sub Category
| S.No | Sub Category Name | Category | Icon | Priority | {% if 'edit' in session.get('ticketSubCategoryPermissions', []) %}Status | {% endif %} {% if 'edit' in session.get('ticketSubCategoryPermissions', []) %}Actions | {% elif 'delete' in session.get('ticketSubCategoryPermissions', []) %}Actions | {% endif %}||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| {{loop.index}} | {% if each_sub_category.name %}{{each_sub_category.name}} | {% else %}- | {% endif %} {% if each_sub_category.categoryId.name %}{{each_sub_category.categoryId.name}} | {% else %}- | {% endif %} {% if each_sub_category.icon %}![]() |
{% endif %}
{{each_sub_category.priority}} | {% if 'edit' in session.get('ticketSubCategoryPermissions', []) %}{% if each_sub_category.status == 1 %} Active {% else %} Deactivate {% endif %} | {% endif %}{% if 'edit' in session.get('ticketSubCategoryPermissions', []) %} {% endif %} {% if 'delete' in session.get('ticketSubCategoryPermissions', []) %} {% endif %} |
Update Sub Category |
{% endfor %}
{% else %}
||
| No Data Found | |||||||||||
{% if 'add' in session.get('ticketChildCategoryPermissions', []) %}
{% endif %}
Add New Child Category
| S.No | Child Category Name | Sub Category | Icon | Priority | {% if 'edit' in session.get('ticketChildCategoryPermissions', []) %}Status | {% endif %} {% if 'edit' in session.get('ticketChildCategoryPermissions', []) %}Actions | {% elif 'delete' in session.get('ticketChildCategoryPermissions', []) %}Actions | {% endif %}||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| {{loop.index}} | {% if each_child_category.name %}{{each_child_category.name}} | {% else %}- | {% endif %} {% if each_child_category.subCategoryId.name %}{{each_child_category.subCategoryId.name}} | {% else %}- | {% endif %} {% if each_child_category.icon %}![]() |
{% endif %}
{{each_child_category.priority}} | {% if 'edit' in session.get('ticketChildCategoryPermissions', []) %}{% if each_child_category.status == 1 %} Active {% else %} Deactivate {% endif %} | {% endif %}{% if 'edit' in session.get('ticketChildCategoryPermissions', []) %} {% endif %} {% if 'delete' in session.get('ticketChildCategoryPermissions', []) %} {% endif %} |
Update Child Category |
{% endfor %}
{% else %}
||
| No Data Found | |||||||||||
 }})